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Our guarantee

1. Safety

  • Traffic safe (including outdoors)*
  • Additional safety features for children (e.g. wall sockets, stairguards etc)
  • Extra-safe toys, playrooms etc.
  • Examined security helps you in the vacation with children

2. Accomodation

  • Family rooms and/or family apartments (2 rooms with connecting door)
  • Room with kitchen, or communal kitchen with night-time access*
  • Children's prices (up to 100% reduction)
  • Laundry service (returned within 24 hours) or guests' laundry room

3. Special facilities for children and families

  • Baby intercom (active = staff and/or guest automatically notified at the "first tone")
  • All-weather play facilities (e.g. games and toys available to borrow)
  • Toy and game library
  • Spacious playroom
  • Play area at the hotel (max. distance 200 m)
  • Puddle service

4. Restaurant (minimum offer breakfast)

  • Child's chair and seat
  • Bib service
  • Colouring sets
  • Brightly coloured dishes and cutlery for children
  • Children's food (i.e. appropriate portions, prices, recipes etc.)
  • Child-friendly, safe environment
  • Child-friendly staff
  • Children are served quickly and before the adults
  • No-smoking zones (restaurant and public rooms)

5. Special facilities for babies and toddlers

  • Cots, including fun bedclothes
  • Changing table or mats
  • Diaper bucket
  • Baby bath
  • Potty or trainer seat for toilet
  • Footstool to place before the washbasin
  • Bottle warmer
  • Steamer (to sterilise bottles etc.)
  • Facilities for heating babyfood (also at night)
  • Prams, buggies and backpacks
  • Baby intercom

6. Childcare and entertainment

  • On at least 5 days a week (minimum 35 hours/week);
  • included in room price*
  • Specially trained staff
  • Childcare available during all opening hours
    (not just during particular seasons)*
  • Babysitting: organise before 18.00
    (possible at 2 hours' notice) on any day




Ihr schönster Familienurlaub mit Familotel im Familienhotel, Kinderhotel oder Babyhotel. Entspannte Eltern, glückliche Kinder. Familienhotels Reiterferien