Familotel happy holiday guarantee
Familotel guarantees family-friendly travel comfort at the highest level - without restrictions and without compromises, but with a whole heap of extras and securities. For us, the name says it all; provided by our Happy Holiday Guarantee and the “OK für Kids” TÜV seal. Consistent services for an all-round happy holiday!
Happy Holiday Guarantee
Familotel guarantees family-friendly travel comfort at the highest level - without restrictions and without compromises, but with a whole heap of extras and securities. For us, the name says it all; provided by our Happy Holiday Guarantee and the “OK für Kids” TÜV seal. Consistent services for an all-round happy holiday!
- safe standards
- generous accomodations
- child-friendly equipment
- program for kids
- outstanding gastronomy
- family friendly hosts
Our standards are very high and are constantly tested with the utmost attention.
Savety
The integrity of our guests is our top priority. This is ensured by regular safety checks.
Reliably thoughtful!
- Traffic-calmed location
- Family-friendly infrastructure
- Childproof equipment, e.g. socket protectors, door stoppers, edge guards and railing gates
- Inspected playgrounds and leisure facilities, carefully selected toys in every business
- Short routes: all the important facilities for children in the direct proximity
- Over 40 certified hotels with the official TÜV seal “OK für Kids”
Family-friendly accommodation
The apartments and guest rooms of our hotels are generous and designed to be family-friendly. So that you can feel completely happy and retire to the peace and calmness whenever you want to.
All-round comfort!
- Family rooms: Bedrooms with 3 beds, 4 beds and more, some with connecting doors
- Family apartments: 2 or more rooms in various sizes
- Comfortable ambiance and furniture
- Blacked-out bedrooms
- Kitchen in the room or generous shared kitchen
- 24-hour laundry service or guests’ laundry
- Fixed children’s prices
- Non-smoking rooms
Child-friendly equipment
With us, child-friendly comfort is no question of the star rating. It belongs to the reliable standard of all our hosts. All the basic equipment, options to prepare food, booster seats and baby carriers, toys and much more is available from us directly on-site. All you need to pack are your holiday things - we will take care of the rest!
Completely child-friendly!
- Baby monitor
- Changing table, changing mat and nappy bin
- Cots and children’s chairs
- Baby carriers, prams and buggies
- Highchairs and booster seats
- Baby bath, potty, toddler toilet seat and step
- Bottle warmer and steriliser
- Opportunity to prepare baby foot
- Playroom and relaxation rooms, breastfeeding rooms
- Hotel’s own playgrounds no more than 200 m away
Childcare
Whether infants, toddlers, schoolchildren or teenagers - age-appropriate care, accompanied play and leisure activities provided by first-class trained staff for at least 35 hours and 5 days a week are guaranteed in all Familotels. This means children can enjoy their fun - and parents have enough time for themselves! Educationally valuable!
- Range of experiences, sports and adventures on offer
- Quick contact with other children; friends guaranteed
- Spacious playroom and in-house toy library
- At least 2 family activities a week
- Fun with Clown Happy - the Familotel mascot
- Staff with first aid training for infants
- Paediatricians, chemists and emergency services on-site
- Individual babysitting for a charge; in all Babyhotels: Baby and toddler care at least 18 hours/week
- Children with Handicap
Catering
Children know their own minds - especially at the table; child-friendly mealtimes and little tastes of freedom ensure that poor eaters and fidgeters get their money’s worth. We keep our cool no matter what the situation and the little ones are served first.
Naturally balanced!
- Children are served as the priority
- Colourful children’s crockery and bibs
- Colouring set and pens on the restaurant table
- Large children’s table
- Drinks and juice bar available for children all day
- Kids are mainly all-inclusive
- Space to move around in the breakfast rooms and restaurants
- In all Babyhotels: Nursing tea, baby formula and baby food jars
Simply good, friendly and calculable! So that you do not have any surprises during your holiday with the children, many Familotels have attractive all-inclusive catering rates. Sometimes just for the children and sometimes for adults too.
Hospitality
Whether big or small - every guest is a king to us! We are always there to give you special attention, provide you with courteous service and follow the philosophy of the special family hotel industry: A warm welcome to the Familotel!
Experience a difference!
- Child-friendly hosts and trained staff
- A consistent contact person for children and parents
- Openness to individual interests and children’s requests
- Officially rated quality of service
- Breastfeeding-friendly environment, easy atmosphere and relaxed general organisation
- Convenient train station transfer
- Objective hotel evaluation by guest surveys and children’s testimonies. View comments and provide your own evaluation online
